Call Us... If you have a question, need assistance or just need a second opinion, our staff is standing by, ready to help. Just call (315) 393-3392. If you would like to place your order by phone, we ask that you still checkout using our shopping cart. Instead of paying by credit card, you simply choose the "Order Offline" option. Then you can call us with your credit card information to complete your order. Our store hours are:   - Monday through Wednesday 9am to 5pm EST    - Thursday 9am to 7pm EST    - Friday and Saturday 9am to 5pm EST     We are closed Sundays. Fax Us... Need to send a fax? Just dial (315) 393-4850. Email Us... Have a question or concern? Send us an email. We'll be sure to get back to you in a timely fashion. Customer Care We want you to be 100% satisfied with your experience at Carbinos.com. Please tell us what we're doing well and what needs improvement. Feedback If you encounter any technical problems while using our site, please let us know. Contact the Webmaster Send Us A Letter... If you prefer, you can always write or stop by the store. Carbino's Diamond and Jewelry Center 304 Ford Street Ogdensburg, New York 13669